As research as at the heart of what we do at Emotion at Work, we thought it would be useful to share a research paper centred on workplace #Listening. This paper offers up a model which helped assess the listening abilities amongst co-workers. There is an abundance of research on listening and this paper in particular is an interesting and useful study to read. https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.908.6556&rep=rep1&type=pdf

Posted by Emotion at Work Team at 2021-09-23 12:12:45 UTC